Home / How It Works? / Frequently Asked Questions

Frequently Asked Questions

What is Alabama Pass?
Alabama Pass is the official tourist pass of Mobile and Baldwin Counties, Alabama. The pass is essentially a discount card. Alabama Pass provides holders with a 7 day discount on attractions and restaurants in Coastal Alabama. In all, the card helps visitors of Coastal Alabama save money and experience more during their stay in Coastal Alabama.

 

What are the benefits of Alabama Pass?

Alabama Pass allows you to save money on entrance fees, entertainment and gifts and experience more with countless deals and discounts.

 

What discounts does Alabama Pass offer?

Alabama Pass offers discounts on attractions & museums, visits & tours, leisure & entertainment, bars & restaurants, transport and shopping. You can view the complete list of discounts by visiting the Attractions Page, the Restaurants Page and the Retail Page. However in general, Alabama Pass offers:

  • 25% or more off Attractions & Tours
  • 15% or more off Restaurants.
  • 10% or more off Retailers and other Services.

 

What does Alabama Pass cost?

The current price of the Alabama Pass is $10. This is a special for passes purchased in early 2017. Children receive an additional discount on the purchase price.

Is Alabama Pass Worth It?

Whether buying Alabama Pass is worth it depends mainly on your travel plans and need for convenience. As a rule of thumb: Alabama Pass is a good deal if you plan on visiting a number of various museums or attractions per day or taking several tours. The savings on just two tours will pay for your entire pass and any further tours or attraction entrance fees will save you money. Below are a few things to keep in mind if you´re considering buying Alabama Pass:

  1. The Cost of the Alabama Pass
    The only way to be sure Alabama Pass is worth the investment for you is to go through your travel plans and work out how much it would cost on entries, tours and transport based on what you are wanting to do. Compare this total with the cost of the Alabama Pass and see if the card is a good deal for you.
  2. Freedom and Flexibility
    In many cases, Alabama Pass sells on convenience: it lets you do what you want, whenever you want it, and your discounts are built in. For families and groups of friends who are wanting to really experience Coastal Alabama, Alabama Pass allows you to achieve this during your visit.
  3. Purchase from a Partner
    Quite often, customers of Alabama Pass are not aware of the Pass until they visit an Alabama Pass partner location. Purchasing from a Partner provides an immediate discount on your ticket prices. In many cases this covers nearly half the Pass cost and opens up a world of possibilities with regard to making your money go further during your stay in Alabama.

In all, if you´re visiting Coastal Alabama on a shoestring budget, please do the math and see if the cost vs. the savings are worth it. If you value freedom, flexibility, convenience and savings then Alabama Pass is probably a great deal for you!

 

How do I pickup / get my Alabama Pass?

Your Alabama Pass may be purchased online at www.AlabamaPass.com or at one of our partner locations.

After your purchase, your Alabama Pass will be emailed to you. If you do not receive it within minutes of purchase, please check you spam folder. We suggest whitelisting info@alabamapass.com in your email program. If you still have not received your pass, please contact Alabama Pass at 1-800-508-7383.

How Do I Use My Alabama Pass?

We highly recommend opening your Alabama Pass email and having it ready at our partner locations for redemption. You may use your Alabama Pass at any partner locations in any of the following ways:

  • By displaying your Alabama Pass on your phone and having the bar code scanned.
  • By displaying your Alabama Pass on your phone and allowing our partner to press the redemption button in your Alabama Pass purchase email (popular amongst restaurants and busy locations)
  • By displaying a printed version of your Alabama Pass and having the bar code scanned.
  • By providing your phone number to our partner locations for redemption – since your Alabama Pass is based off your phone number, partners are able to locate your pass in this way.
    Please be aware that during peak traffic, there may be a delay in redeeming your Alabama Pass via your phone number.
Will Alabama Pass offer All-Inclusive Themed Passes?

Yes most definitely. The variety of Attractions and options in Alabama are such that we are working on a variety of different Themed Passes, but in order to provide the best value possible we have started with a simple Discount Pass as our initial offering – stay tuned for more to come.

How are Taxes Handled by Alabama Pass?

Alabama Pass discounts are applied before the calculation of taxes, therefore any taxes for entrance fees, tours or meals are applied after Alabama Pass discounts.

How Long Does My Alabama Pass Last?

The standard $10 Alabama Pass is valid for seven (7) days in 2017. Additional options will be available from 1 – 21 days starting in 2018.

Can I Refund My Alabama Pass?

Yes – If it hasn’t been used yet, then we offer our 30 Day Money Back Guarantee – for gifts, this may even be extended to 12 months for a small 3% fee!

However, no refunds are provided once your Pass has been used or the initial 30 day period has expired, therefore please make sure Alabama Pass is right for you before using it for the first time after purchase. We believe we provide excellent value for your stay in Alabama and this value grows every day. However failure to use your Alabama Pass and/or maximize its value during your stay, will not qualify you for a refund.

Since Alabama Pass was designed to help visitors to Alabama Save Money and Experience More, it is important you plan your trip and your Alabama Pass usage. We would prefer you don’t purchase the Alabama Pass in the first place if it is not right for you, rather than be unhappy with your final usage of the pass.

Top