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Money Back Guarantee

Money Back Guarantee

Every Alabama Pass order comes with a free 90 day Money Back Guarantee, which means your online purchase can be 100% refunded should you change your mind or trip plans prior to the start date of your Alabama Pass. Shop online with us in confidence.

Benefits of the 90 Day Money Back Guarantee

  • 100% refund for 90 days from date of purchase.
  • Shop with confidence in case of any changes.
  • Simple and quick refund process.

How does the 90 day Money Back Guarantee work?

When you purchase Alabama Pass online, you will automatically receive a 90 day Money Back Guarantee against any non-use of your Alabama Pass prior to the start date of your Pass, giving you a full refund providing your Alabama Pass has not been used and the Start Date has not passed.

This Money Back Guarantee is valid for 90 days and gives you an extra level of protection, meaning you can buy in confidence knowing that you will get your money back in case your plans change.

Please ensure you read Alabama Pass terms and conditions prior to purchase for full details. No refunds will be provided for Passes that have passed their Start Date.

How Do I Claim?

Should you need to claim your Money Back Guarantee or simply change the Start Date on your Alabama Pass, simply email us at info@alabamapass.com with your full name, your Alabama Pass order reference number or phone number and details of your request.

We will process your claim within five working days of receiving a refund request by either refunding your order value to the card you paid with or issuing a replacement Alabama Pass.

Buying as a gift?

Alabama Pass is a unique and fun gift for anyone and with the Alabama Pass Money Back Guarantee your purchase is protected, making Alabama Pass a great option for those hard-to-pleasers on your gift list!

Please note: The Money Back Guarantee is activated only through purchase of Alabama Passes on this site. Refunds cannot be offered for Passes purchased on any site or at any other location other than www.AlabamaPass.com.